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Social Security · Springfield, MA

Social Security Office in Springfield, MA

70 Bond Street, Springfield, MA 01104Hours: Mon-Fri 9:00 AM-4:00 PM

The Springfield Social Security office is at 70 Bond Street, Springfield, MA 01104, phone (866) 964-5061. It is open Monday to Friday, 9:00 AM to 4:00 PM, closed weekends and federal holidays. Here is how to get an appointment, what to bring and what you can solve online without going.

How to get an appointment Documents to bring Address and map
Call the Springfield office(866) 964-5061LocationAddress and mapStep by stepMake an appointment

Springfield Social Security Office: address, phone and hours

Address
70 Bond Street, Springfield, MA 01104
SSA line
1-800-772-1213
Mon-Fri 8 AM-7 PM · TTY 1-800-325-0778
Fax
(833) 515-0459
Monday9:00 AM – 4:00 PM
Tuesday9:00 AM – 4:00 PM
Wednesday9:00 AM – 4:00 PM
Thursday9:00 AM – 4:00 PM
Friday9:00 AM – 4:00 PM
SaturdayClosed
SundayClosed

Map of the Springfield Social Security office

70 Bond Street, Springfield, MA 01104

How to get there

Before you visit the Springfield office

Get an appointmentCall ahead and skip the longest waits.How to book →Documents to bringOriginals only: what SSA asks for each task.See the checklist →Skip the tripWhat you can finish online at ssa.gov.Online services →

How to get served at the Springfield Social Security office

  1. Check whether you need to go at all. Many tasks are done online: see what you can do online.
  2. Call to schedule. (866) 964-5061 or SSA at 1-800-772-1213. Step-by-step guide.
  3. Bring original documents. SSA does not accept photocopies. Document checklist.
  4. Arrive 10 to 15 minutes early to clear the security check.
Without an appointment you may still be seen, but people with appointments go first and the wait can be long. Best time to visit.

What you can do at the Springfield office

NeedHow
Replace a Social Security cardOnline in many cases, or at the office with ID
Retirement benefitsOnline, by phone or by appointment
Disability (SSDI)Online, by phone or by appointment
SSIBy phone or by appointment
Medicare enrollmentOnline, by phone or by appointment

Other Social Security offices in Western Massachusetts

OfficeAddressPhone
Holyoke200 High Street, 2nd Floor, Holyoke, MA 01040(877) 480-4989
Pittsfield78 Center St, Federal Building Suite 101, Pittsfield, MA 01201(866) 446-7111
Gardner354 Main St Suite 2, Gardner, MA 01440(844) 371-8116

Frequently asked questions

Where is the Social Security office in Springfield?

At 70 Bond Street, Springfield, MA 01104.

What are the hours of the Springfield Social Security office?

Monday to Friday, 9:00 AM to 4:00 PM. Closed weekends and federal holidays.

What is the phone number of the Springfield Social Security office?

(866) 964-5061. You can also call SSA nationally at 1-800-772-1213 (TTY 1-800-325-0778).

Do I need an appointment?

It is strongly recommended. Visitors without one may still be helped, but appointments are served first.

Is this the official Social Security website?

No. This is an independent guide. Official service is only available at ssa.gov, by phone with SSA or at SSA offices.

Last reviewed: October 15, 2026. Office address, phone and hours come from the Social Security Administration field office list. Rules and services can change: confirm on ssa.gov before you go.