Replacing your Social Security card in Springfield, Massachusetts is completely free of charge through the Social Security Administration. You have two convenient options: apply online through ssa.gov if you meet specific requirements, or visit the Springfield Social Security office at 70 Bond Street. This guide covers both processes and everything you need to know.

Online Social Security Card Replacement

Massachusetts residents can replace their Social Security card online if they meet all eligibility requirements. This is the fastest and most convenient method.

Official SSA Portal

Apply for your replacement card through the official Social Security Administration website:

Apply Online at ssa.gov

Official and secure government website

Eligibility for Online Replacement

To replace your Social Security card online, you must meet ALL these requirements:

  • Be age 18 or older
  • Have a valid Massachusetts driver's license or state ID
  • Be a U.S. citizen with a U.S. mailing address
  • Not be requesting a name change
  • Have requested fewer than 3 replacement cards in the past year
  • Have fewer than 10 replacement cards in your lifetime

Important: If you don't meet all online requirements, you'll need to apply in person at the Springfield office or by mail.

In-Person Replacement at Springfield Office

Visit the Springfield Social Security office if you don't qualify for online replacement or prefer in-person service.

Springfield Office Information

Address 70 Bond Street
Springfield, MA 01103
Hours Mon-Tue, Thu-Fri: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 12:00 PM

Need directions to our office?

Get Directions

Required Documents for Replacement

Whether applying online or in person, you need to provide proof of identity. The SSA requires original documents or copies certified by the issuing agency.

Acceptable Identity Documents

  • U.S. driver's license
  • State-issued non-driver identity card
  • U.S. passport
  • Employee identification card
  • School identification card
  • Health insurance card (not Medicare)
  • U.S. military identification card
  • Certified copy of medical record (doctor, clinic, or hospital)

Additional Requirements for Certain Situations

If you're not a U.S. citizen, you'll also need to provide:

  • Current immigration document (I-551, I-766, etc.)
  • Foreign passport with valid U.S. visa
  • I-94 Arrival/Departure Record

Processing Time and Delivery

Your replacement Social Security card will be mailed to you after your application is processed.

Online Applications

7-10 business days

In-Person/Mail

10-14 business days

Delivery method: All replacement cards are mailed via regular U.S. Mail to your address on file. No expedited delivery is available.

Cost and Fees

Completely FREE

The Social Security Administration does not charge any fees for replacement cards

Beware of scams: Never pay anyone claiming to help you get a replacement Social Security card. It's always free through official SSA channels.

Frequently Asked Questions

How many replacement cards can I get?

You can get up to 3 replacement cards per year and 10 in your lifetime. Name changes don't count toward this limit. Learn about processing limits.

Can I use a photocopy of my ID?

No, you must provide original documents or copies certified by the issuing agency. Photocopies are not acceptable. See acceptable documents.

What if I need to change my name too?

Name changes require in-person application with additional documentation like marriage certificate or court order. You cannot change names online. Schedule an appointment.

Can someone else apply for my replacement card?

Only you can apply for your own replacement card. Parents can apply for minor children under 18. Legal guardians need court documentation. Representative payee information.

Ready to start your replacement application?

Start Your Application